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Programme Outline

MPI is proud to offer its new Relationship Based Selling program for Cisco Partners. This online self-paced program helps develop partner skills in the areas of Advanced Sales and Relationship Management. These skills are a critically important part of a Business Outcome based selling approach. Before you can understand business needs, you first have to understand business People and see the world through their eyes. This program will help you learn how to do that. Only after you can do this will you be able to establish the trust and confidence required to become a true business partner to your customers.

As an Authorized Cisco Business Learning Partner, MPI is proud to partner with Cisco to offer this program.

Program Benefits for Participating Partners

  • Accelerated Cisco volume and profit

  • Increase in frequency, breadth and size of sales

  • Enable sales people to enter into the sales conversation earlier

  • Customer loyalty

  • Increased Partner and staff retention

  • Enhanced mood and morale of Sales Representatives  

  • Focused high performance Sales Teams

The RBS – Relationship Based Selling – Course will be delivered via a cloud based, self-paced platform. It will deliver measureable learning and skills development on a number of subjects. Whenever possible and appropriate, real world scenarios facing the participants relative to selling Cisco solutions will be referenced and integrated into the learning process.

Primary Topics for this course include:


  • Foundation for Relationship Based Selling

  • The Sales Process

  • Planning

  • Approaching the Customer

  • Understanding the Customer

  • Asking the right questions

  • Presenting Tailored Solutions

  • Handling Objections & Closing the Sale


MPI will begin offering this program in September 2015.